Is the company listen and helping you?

I had a friend cold me up the other day and he was raising and speaking in a tone that you can tell that he had it! I say to him when he was true:"whats wrong whit you?" Well i had it he say:i told the company that we must have this and that so the people that are working whit the company have tools to work white! And that was a couple of months ago and its still is not in place! What your see b...